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Privacy policy

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This policy explains what information is collected when you visit niospa.com, what it is used for and who it is shared with. It describes what this site actually does, not a generic template.

Who is responsible

Niospa LLC
6220 S Orange Blossom Trail, Suite 101, Orlando, FL 32809, United States
Phone: +1 786-202-7315
Email: hi@niospa.com

What information we collect

This site has no forms. We do not ask you for any personal information to browse it or to look up services and prices.
Information collected automatically. We use Google Analytics (through Google Tag Manager) to understand how the site is used. It collects technical and usage data: IP address (which Google truncates to approximate your location), device and browser type, language, pages visited, time on page, where you arrived from, and interactions with the booking, WhatsApp, phone and email buttons. We do not use this data to identify you personally.
Information you give us. If you message us on WhatsApp, call us or send an email, we receive whatever you choose to share (name, phone, email and what you tell us about your case). We use it only to assist you.
Booking information. Appointments are handled on the Square platform. When you book, the details you enter (name, email, phone and chosen service) are provided to Square and are also governed by its own privacy policy. We access that information in order to provide the service.

How we use the information

  • To manage and confirm your appointments and send reminders.
  • To answer your enquiries through the channel you choose.
  • To measure how the site is used and improve its content and performance.
  • To measure the results of our advertising campaigns, where applicable.
We do not sell your personal information, and we do not share it with third parties for commercial purposes beyond those described here.

Cookies and similar technologies

We use cookies and equivalent technologies for the analytics purposes described above. Specifically:
  • Google Tag Manager and Google Analytics (Google LLC): site usage analytics.
  • Google Maps (Google LLC): the map embedded on the locations page may set Google cookies when it loads.
  • Square (Block, Inc.): the booking system, on the booking page.
This site does not use external web fonts: they are served from our own domain, so loading them sends no data to third parties.
You can block or delete cookies from your browser settings. You can also install the Google Analytics opt-out add-on. Blocking them does not prevent you from browsing the site or booking an appointment.

Who we share it with

Only with the providers required for the site and the service to work:
  • Google LLC — analytics and maps.
  • Block, Inc. (Square) — booking and payment handling.
  • Meta Platforms, Inc. — only if you choose to contact us on WhatsApp.
  • Cloudflare, Inc. — site hosting and delivery.
Each of them processes information under its own policies. We may also disclose information where required by law.

How long we keep it

Analytics data is retained for the period configured in Google Analytics. Appointment information is kept for as long as the service relationship lasts and for as long as needed to meet our legal and accounting obligations. WhatsApp and email conversations are kept for as long as they are needed to assist you.

Your rights

You may ask us at any time to access the information we hold about you, to correct it or delete it, and to stop using it for analytics or advertising purposes.
To exercise any of these rights, write to hi@niospa.com describing your request. We will respond within a reasonable time.

Security

The site is served entirely over an encrypted connection (HTTPS). We apply reasonable measures to protect the information we handle, although no system can guarantee absolute security.

Children

This site is not directed to children under 13 and we do not knowingly collect their information. Our treatments require you to be of legal age or to have the authorization of a parent or legal guardian.

Links to other sites

Our site links to external platforms (Square, WhatsApp, Instagram, Google Maps). Once you leave niospa.com, any information you provide is governed by each platform's own privacy policy, over which we have no control.

Changes to this policy

We may update this policy to reflect changes to the site or to applicable regulations. The date of the last update appears at the top of this document.

Contact

For any question about this policy or about how your data is handled:
Niospa LLC
6220 S Orange Blossom Trail, Suite 101, Orlando, FL 32809, United States
Phone: +1 786-202-7315
Email: hi@niospa.com